upgrading self business collaboration lean agile six sigma coaching and consulting services

Who We Are at Upgrading Self

TOECM LLC dba Upgrading Self (US) is a third-culture and a minority-owned continuous improvement consulting company.

We started this company to help culturally inclusive organizations create a more collaborative and culturally inclusive work environment to better empower their diverse workforce to continuously improve the way things are done.

We are convinced that an empowered workforce is a highly motivated one, and a highly motivated workforce is a high producing one — which would ultimately increase the organization’s financial performance.

We strive to be the go-to resource for organizations seeking to enhance business agility and efficiency, and we offer both short- and long-term service options.


WHITE PAPER


CAPABILITY STATEMENT


We partner with organizations to adopt and adapt to:

  • Mindset/culture improvement
  • Process improvement
  • Performance improvement
  • Delivery improvement
  • Agility improvement
  • Cross-cultural collaboration improvement
  • Psychological safety improvement, and more

What Clients Say about US

Inspired Me to Pursue a Career

“Onyedika, the Principal Consultant at Upgrading Self, inspired me to pursue a career in Agile/Scrum and has continued to provide the much needed mentoring that helps me strike a balance between driving organizational goals and maintaining healthy teams that can be relied on to produce those excellent results.

I am grateful for the privilege to keep tapping into his highly analytical mind, technical competence, and emotional intelligence.

I trust him and I am sure you will learn to trust him too.”

Kelechi Okere

Senior Scrum Master, Merck

Impactful and Helpful

“Just got off the session with you and I found your service very impactful and helpful at the same time. Your attention to details and approach at solving complex challenges on both personal and business level from a professional standpoint is in fact commendable and is a class ahead standing itself out. I left the session far better than at the point it was initiated, getting working solutions and clear cut concise dimensioning of the issues at hand. I do find your work useful and very helpful and I recommend your services to everyone out there . Thanks a great deal.”

April 28, 2024.

Joel Okeke

Graduate Student, United Kingdom

Team Efficiency and Collaboration

“At Washington State Labor & Industry, I had the privilege of working with Onyi Mba as our Agile coach for the Delta Team. During a period of significant organizational change, Onyi expertly guided us through Agile adoption, providing essential training, guidance, and facilitating team collaboration. He continuously encouraged a learning culture, optimized team dynamics, and implemented best practices. Onyi’s effective facilitation of retrospectives and follow-ups on action items greatly improved our project outcomes. His advocacy for Agile culture and alignment of practices with organizational goals significantly enhanced our team’s efficiency and collaboration. We would be delighted to work with him again.”

Md Shakil Ahamed

Senior Software Engineer, Washington Labor and Industries

Enhanced Team Self-Management

“Upgrading Self’s approach with AI assistants was transformative for our team. The feedback helped us address the micromanagement issues effectively, leading to improved self-management, collaboration, and a noticeable increase in productivity and innovation. The changes have greatly enhanced our team’s performance and cohesion.”

Anonymous

Manager, Technology Company

Operational Efficiency

“Upgrading Self helped us identify the bottlenecks in our processes and provided actionable solutions that led to immediate improvements. Their collaborative approach made it easy for our team to embrace the changes.”

Anonymous

Operations Manager, Manufacturing Company

Operational Efficiency

“Upgrading Self’s keen eye for detail and proactive approach were game-changers for us. Their thorough review and website updates resolved our pricing discrepancies, leading to a significant boost in engagement. Their commitment to improving our operations, even before formalizing our partnership, demonstrated their exceptional professionalism and genuine interest in our success.”

Anonymous

Director, Non-Profit Organization

Increased Productivity

“Upgrading Self’s expertise in streamlining our contractor management and enhancing team productivity was a game-changer for our company. Their thorough analysis and tailored solutions not only helped us eliminate the $5,000 monthly waste but also significantly boosted our operational efficiency. Their professional approach and effective implementation of Agile practices truly transformed our approach to managing contractors.” 

Anonymous

Chief Engineer and Business Owner, Small-Scale Manufacturing Company

Improved Team Performance

“The team at Upgrading Self really understood our challenges and worked with us to develop a customized solution. Their expertise in change management was invaluable in helping us overcome resistance to new initiatives.”

Anonymous

HR Director, Government Agency

Increased Velocity

“Upgrading Self’s promotion of Scrum values and Agile practices led to an extraordinary 213% increase in our production velocity. Their support and training made a significant impact on our team’s performance and productivity.”

Anonymous

IT Manager, Private Organization

Refined Product Offering

“Upgrading Self’s expertise in analyzing and addressing our project’s needs was invaluable. Their thorough approach and insightful recommendations helped us realign our strategy with the client’s requirements, leading to better results. His professionalism and collaborative spirit made the process smooth and effective.

Obum Owusi

CEO, 12 Fruits LLC

Reduced Turnover

“Upgrading Self helped us tackle our turnover issues by improving cultural integration and team cohesion, resulting in a more stable workforce and reduced business value loss.”

Anonymous

IT Manager, Product Teams

Boosted Capacity

“Upgrading Self helped us tackle our turnover issues by improving cultural integration and team cohesion, resulting in a more stable workforce and reduced business value loss.”

Anonymous

HR Representative, Private Organization