A large government agency was struggling with low employee engagement and poor performance among its teams. Upgrading Self developed a tailored training program to address skill gaps and implemented a performance management system to align individual goals with organizational objectives. The agency experienced a 20% increase in employee satisfaction and a 30% improvement in project completion rates.
Each case study demonstrates our commitment to driving impactful and sustainable improvements by applying a tailored combination of Agile, Lean, Six Sigma, and TOECM models. Through our collaborative and inclusive approach, we help organizations build capacity, enhance efficiency, and achieve their strategic goals.
A consultant on a Digital Navigation project for a restaurant faced difficulties aligning the product with client needs. Upgrading Self conducted a detailed needs analysis and operational observation, uncovering a product mismatch. This allowed for targeted adjustments and a new partnership with Tabor100, leading to increased productivity, better risk management, and improved customer satisfaction.
Case Study 2: The product teams were facing low morale and reduced capacity, affecting productivity and performance. To address these issues, a comprehensive assessment was conducted, including data collection on workflows, analysis of process inefficiencies, and development of action plans. By implementing these plans and escalating them to leadership, the product teams achieved a 74% increase in capacity and improved morale, leading to greater productivity and more effective project execution.
Case Study 1: A private organization with a diverse IT team faced high turnover and a 30% loss in business value per hire and resignation due to inadequate cross-cultural management. Upgrading Self addressed these issues by improving cultural integration and team cohesion, leading to a more stable workforce and reduced business losses.
In this second episode of the Group Awareness series, we reveal how being aware of the Bruce Tuckman’s group development model and/or culture shock could help with guiding a group through to maturity.
In this first episode of the Group Awareness series, we reveal the importance of being aware of the different stages of culture shock as your group undergoes any change.
As your group advances through the various stages of development, it would be beneficial for you to monitor how you react to change. Being aware of the various phases of the change curve, and making the effort to perceive and understand what phase you are in at every point in time is a form of self awareness.
Being able to monitor this in others is a skill that could come in handy if you are a coach
As self-awareness presents an opportunity for self-improvement, you will become aware of any changes that would alter life as you know it. Losing a version of yourself that you are so fond of, in some cases, would be like losing a loved one. Therefore, in self-improvement journey, it is important to understand the different stages of grief you would have to go through – in no particular order
The best thing about self-awareness which is the ability to assess; i.e., to perceive and understand your personality, actions, values, beliefs, emotions, thoughts, and implicit bias, is that it presents the opportunity for your improvement. So, the best thing about self-awareness is the opportunity for self-improvement.
