Lessons from the Therapy for Mgbánwè Journey
By blending product development principles, user experience strategies, Lean methodology, and the Scrum framework, I was able to overcome significant challenges in the creation and distribution of Therapy for Mgbánwè. This approach enabled me to systematically remove impediments, reduce waste, and iterate rapidly, ultimately creating a more refined and accessible product for a diverse audience.
Therapy for Mgbánwè: Inclusive Product Strategy for Diverse Learning Styles
Learning Preference Outcomes:
Enhanced Accessibility: The addition of multiple content formats made the book more inclusive and accessible to a wider audience.
Scalable Content Strategy: The iterative approach enabled continuous adaptation to meet the needs of various learning styles.
Therapy for Mgbánwè: Weekly Sprints and Customer-Centric Development
Sprint Cycle Outcomes:
Enhanced User Experience: Regular feedback loops enabled the book production and book release teams to adapt the book’s features to better meet the audience’s needs.
Agile Responsiveness: The structured 1-week Sprint approach allowed the book production team to quickly pivot and address emerging challenges without losing momentum.
Therapy for Mgbánwè: Trademark Violation and Swift Rebranding
Rebranding Outcomes:
Proactive Impediment Removal: By prioritizing the rebranding in a focused Sprint, the book production team removed the impediment of the trademark issue without delaying the event for the book release team.
Customer Trust: Offering the updated edition for free built customer loyalty and demonstrated a strong commitment to delivering value.
Therapy for Mgbánwè: Market Access Barriers and Lean Adaptation
Market Adaptation Outcomes:
Product Accessibility: Removing geographic and currency restrictions ensured a wider audience could access the book.
Customer-Centric Design: The Google Drive eCopy allowed the book release to meet Nigerian readers’ needs effectively, with minimized risks, and without delays.
Barging In vs Being Respectful
Whether it’s through MS Teams, Facebook, WhatsApp, showing up in-person, or phone calls, it’s crucial to respect people’s time instead of interrupting them without notice.
Research by psychologist Gloria Mark shows that it takes 23 minutes to refocus after an interruption, a fact I’ve used when coaching leaders with Scrum teams.
Therapy for Mgbánwè: Problem Identification and Decision-Making Process
Decision-Making Outcomes:
Cognitive Dissonance Management: By finally recognizing the “mental block” as a form of cognitive dissonance, Onyedika broke free from it and moved forward with the product’s release.
Incremental Delivery: This approach allowed for iterative product improvements, reducing waste and creating value for both academic and general readers in subsequent editions.
Case Study 9: Enhancing Team Self-Management and Collaboration with AI Assistants
In a technology company, a culturally diverse team that was intended to be self-managing struggled under a Subject Matter Expert (SME) who micromanaged team members and criticized their self-management capabilities. After observing the team’s interactions for a month and comparing them with more self-managing teams, Upgrading Self identified the SME’s micromanagement as a critical issue. The introduction of AI assistants as a survey tool provided valuable feedback, which helped coach the SME and significantly improved team collaboration, cultural cohesiveness, productivity, and innovation.
Case Study 8: Driving Operational Efficiency in a Manufacturing Organization
A medium-sized manufacturing company was facing significant delays in production due to inefficient processes and poor resource management. Upgrading Self conducted a comprehensive workflow analysis and implemented lean management techniques to streamline operations. As a result, the company saw a 25% reduction in production lead times and a 15% increase in output.
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