Case Study 9: Enhancing Team Self-Management and Collaboration with AI Assistants
In a technology company, a culturally diverse team that was intended to be self-managing struggled under a Subject Matter Expert (SME) who micromanaged team members and criticized their self-management capabilities. After observing the team’s interactions for a month and comparing them with more self-managing teams, Upgrading Self identified the SME’s micromanagement as a critical issue. The introduction of AI assistants as a survey tool provided valuable feedback, which helped coach the SME and significantly improved team collaboration, cultural cohesiveness, productivity, and innovation.